Olá administração, recebi um banimento há pouco tempo por 30 dias e não sei o motivo. Apoio o servidor de vocês, compro Tibia Coins e já gastei cerca de 1.000 dólares, o que é bastante, mas tudo bem. Eu tinha 5 MCs logados (2x ED e 3x MS), estava fazendo um boss solo e recebi o banimento. Existe alguma possibilidade de unban? Gosto do servidor de vocês e gasto dinheiro com ele. Se necessário, posso fornecer meu Discord: hazenadopingu_31498.
Cumprimentos a toda a administração. CHECK THIS GRINO

Bom dia, o personagem CHECK THIS GRINO nao existe.

Hello Support CM ,
I received a ban after sending a message in the world chat instead of the advertising channel. I kindly ask you to please review this matter, as I was given a 10-day ban.
I am new to Aurera and was not aware of the rules at that time. I now fully understand the rules and guidelines. I respectfully ask you to please lift the ban on my account.
Thank you very much for your time and understanding.
Best regards,
[Samara]

Hello, when you receive a ban for receiving too many warnings, we cannot remove it. Please wait for the 10 days to pass.

I didn’t realize that the warnings would lead to an automatic ban. I now understand the rules and I will make sure to follow them carefully now on.
I really can’t stay away the server for 10 days; it’s very hard for me emotionally. I kindly ask you to please reduce the punishment. I promise this will never happen again.